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Technical Support

Click here to submit a
technical support ticket.

To view our help files and videos please log in to our members area - members area

Submit a Support Ticket

For us to be able to help you in a timely manner please complete the following form. Please complete all sections:


1. Contact Details


Company name*
Website address*
Email address*
Alternative email


2. Support information required

(please provide as much information as possible)


Support catagory*
Current website status*
Online - working
Offline - NOT working

(please only select Offline if your website is not showing at all on the internet)

Technical issue details*

Please upload a screen shot to help us identify the problem if possible.

  1. Use ALT+PrtScn to take a snapshop of any active window.
  2. Paste (Ctrl+V)into a word document or alternative. 
  3. Save as a .doc , .jpg, .gif, .png, .pdf
  4. Select 'browse' below to attach the file
  5. Maximum size of 1MB (1024k)


Screen shot (max. 1024 kB)

Allowed file-type(s): pdf,doc,jpg,gif,png


Please make sure your information is correct - especially your email address.

Please enter the alpha-numeric code in the boxt below and then click on the 'Submit Support Request' button.


Form completed by*
Business Owner / Representative
Lavora Employee


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Technical Support > Submit a Support Ticket